hibajee77's Privacy Policy
hibajee77 places the highest priority on protecting your personal information. This policy clearly explains how we collect, use, and keep your information safe.
This privacy policy applies to all services, websites, and mobile applications of the hibajee77 platform. By using our services, you are considered to have accepted the terms of this policy. Please read this policy carefully.
The Information We Collect
When you register and use services on hibajee77, we collect certain personal information. This information is used to improve our service quality and provide you with a seamless gaming experience.
1.1 Information You Provide Directly
When you create an account on hibajee77 or use our services, you voluntarily provide the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- Payment information (bKash / Nagad / Rocket number)
- National ID or passport number (when identity verification is required)
- Transaction history and gaming activity
1.2 Automatically Collected Information
Certain information is collected automatically when you use our platform:
- IP address and device type
- Browser information and operating system
- Time and duration of site visits
- Pages visited and links clicked
- Log files and error information
Note: We collect only the information that is essential to operate our services. We do not collect any additional or unnecessary personal information.
Purpose of Data Use
hibajee77 uses your personal information only for specific and legitimate purposes. Below is a detailed description of how we use your information:
2.1 Account Management and Verification
We use the information you provide to confirm your identity and keep your account secure. This is essential for preventing fraud and ensuring platform security.
2.2 Service Delivery and Improvement
Your information is used to personalise your gaming experience, process payments, and provide customer support.
2.3 Meeting Legal Obligations
We retain your information in compliance with applicable laws and regulations. This is necessary to meet anti-money laundering (AML) and other regulatory requirements.
2.4 Communication and Notifications
- Sending important account-related notifications
- Sending transaction confirmation messages
- Informing you about promotional offers and bonuses (with your consent)
- Sending security alerts related to the platform
2.5 Ensuring Responsible Gaming
We monitor your gaming activity so that you can play safely and responsibly. If problematic gaming behaviour is identified, we arrange appropriate support.
Data Storage and Security
hibajee77 uses industry-standard security measures to protect your personal information. Our servers and data storage systems are secured with high-grade encryption technology.
3.1 Technical Security Measures
- SSL Encryption: All data transfers are secured with SSL/TLS technology
- Data Encryption: Stored sensitive information is kept in encrypted form
- Firewall Protection: Advanced firewalls are used to prevent unauthorised access
- Two-Factor Authentication: An additional security layer when accessing your account
- Regular Security Audits: Routine tests to identify system vulnerabilities
3.2 Data Retention Period
We retain your information only for as long as it is necessary or legally required. Even after an account is closed, certain information may be retained for a specified period due to legal obligations.
Security Commitment: Our security team works 24/7 to ensure your information is protected. If a data breach occurs, we will notify you immediately.
Sharing Data with Third Parties
hibajee77 does not sell your personal information to any third party or transfer it for any commercial purpose. However, limited data sharing may be necessary in certain specific situations.
4.1 Service Provider Partners
We work with certain trusted technology and payment service providers to improve our service quality. When sharing data with these partners:
- Only the minimum necessary information is provided
- Partners are required to comply with strict privacy policies
- Data may only be used for the purposes defined in the agreement
4.2 Payment Processing
Limited transaction-related information is shared with payment processors such as bKash, Nagad, and Rocket to facilitate deposits and withdrawals. This information is used solely to complete specific transactions.
4.3 Legal Obligations
We may be required to share information with the relevant authorities when required as part of a court order, government directive, or legal process.
4.4 Fraud Prevention
Information may be shared with the relevant authorities as needed to prevent online fraud, money laundering, or other illegal activities.
Cookies and Tracking Technology
hibajee77 uses cookies and similar tracking technologies to improve your browsing experience and ensure the platform functions properly.
5.1 Types of Cookies
- Essential Cookies: Required to keep the platform running and maintain login sessions
- Functional Cookies: Used to remember your preferences and settings
- Analytics Cookies: Help improve service quality by analysing how the site is used
- Security Cookies: Help prevent unauthorised access and fraudulent activity
5.2 Cookie Control
You can manage cookies through your browser settings. However, disabling essential cookies may affect some important functions of the platform.
Your Rights
hibajee77 believes you should have full control over your own information. To that end, we provide you with the following rights:
6.1 Right to Access
You may request a copy of the information we hold about you at any time. We are obliged to fulfil your request within a reasonable time.
6.2 Right to Rectification
If any of your information is incorrect or out of date, you may request that it be corrected or updated.
6.3 Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, it may not be possible to delete all information due to legal obligations.
6.4 Right to Object to Processing
You have the full right to object to the use of your information for marketing purposes. You may opt out of promotional communications at any time.
6.5 Right to Data Portability
You may request your personal information in a structured, commonly used, and machine-readable format.
Exercise Your Rights: To exercise any of the above rights, contact us by email. We are committed to responding to your request within 30 working days.
Children's Privacy Protection
hibajee77 is strictly prohibited for anyone under 21 years of age. This platform is for people aged 21 and above only. We do not intentionally collect personal information from minors.
We carry out an age verification process at the time of registration. If we become aware that a minor has registered on our platform, we will immediately close that account and delete any information collected.
If you believe a minor is using our platform, please contact us.
Security of Payment Information
We ensure the highest level of security for deposits and withdrawals. The minimum deposit on hibajee77 is ৳500 and the minimum withdrawal is ৳1,000. We process payments through bKash, Nagad, and Rocket, and withdrawals are generally completed within 1 hour.
8.1 Payment Data Storage Policy
- Complete payment account details are not stored on our servers
- All financial transactions are end-to-end encrypted
- Sensitive information is masked after payment processing
- Transaction records are retained only for legal requirements
8.2 Prevention of Fraudulent Transactions
Our automated monitoring system remains active to protect your account from unauthorised transactions. If suspicious activity is detected, we will alert you immediately and secure your account if necessary.
Policy Changes & Updates
hibajee77 may update this privacy policy from time to time. The policy may be revised due to legal changes, addition of new services, or security improvements.
9.1 Notice of Changes
If significant changes are made to the policy, we will notify you in the following ways:
- A notification will be sent to your registered email address
- A notification will be shown when you log in to the platform
- The "Last Updated" date at the top of this page will be changed
9.2 Continued Use After Changes
If you continue to use the platform after the policy changes, you will be considered to have accepted the new policy. If you do not agree with the changes, please contact us or request to close your account.
Recommendation: We advise you to review this privacy policy regularly so that you can always stay up to date on how your information is being managed.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our privacy team will review your request properly and try to provide a resolution.
Email Support
For privacy-related requests, write "Privacy Request" in the subject line.
Live Chat Support
Chat with us directly in Bengali, 24/7
Use our live chat for immediate assistance — any day, any time.
For related legal information, please also visit our Terms & Conditions and Responsible Gaming pages.
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